Contact us

​​​​​​​​You can contact the Ministère by secure email, by telephone or by mail.

By secure email

Use the Ministère’s online form to send us:

  • requests for information
  • reports
  • claims for damages – see the procedure (101 Ko)
  • complaints
  • comments​

All requests must be processed within the time frame specified in the Ministère’s service st​atement (in French only).

Service in English is reserved for individuals covered by the exception​s stipulated in the Charter of the French language. If you navigate to this form, you confirm in good faith that you are such an individual.​

By telephone

  • Anywhere in Québec: 511
  • Elsewhere in North America: 1 888 355-0511

By mail

Ministère des Transports et de la Mobilité durable
700, boulevard René-Lévesque Est, 28e étage
Québec (Québec)  G1R

Please note that any message containing insulting or hateful remarks will remain unanswered. We also reserve the right to forward any threatening message to the competent authorities.