As of August 1, 2023, the James Bay Eeyou Istchee region’s claims under Component 1 of the Regional Air Access Program (RAAP) are no longer processed by the Administration régionale Baie-James (ARBJ). The ministère des Transports et de la Mobilité durable now processes all claims under this program.
In recent years, ticket prices for regional air routes have been relatively high due to low demand and long distances. Governmental intervention is therefore necessary to reduce the cost of air travel and to make this mode of transportation more accessible for travel to certain regions of Québec.
As a result, the Québec government has implemented the Regional Air Access Program (RAAP) which is divided into two components:
Information on Component 1 can now be found on Québec.ca on page Airfare refunds for residents of remote and isolated regions. Below you will find information on component 2.
The goal of the Regional Air Access Program is to allow Quebecers to travel by air at an affordable price.
Companies listed on the Register of Companies Not Eligible for Public Contracts (RENA – Registre des entreprises non admissibles aux contrats publics) are not eligible for this program.
Component 2 supports air carriers serving targeted routes by providing financial assistance to make airline tickets available at a maximum price of $500 round trip or $250 one way.
For each eligible ticket sold, financial assistance is paid directly to air carriers according to the calculation parameters set out in the program’s terms and conditions.
The objective of Component 2 is to make affordable air travel available on the routes targeted by the program.
To be eligible for financial assistance, tickets must be sold for travel between Montréal, Saint-Hubert, or Québec City airports and one of the following destinations:
Map of eligible air routes (June 2022) (French only)
List of available airlines by destination (April 2023) (French only)
The following tickets are not eligible for financial assistance:
In the event of a false claim by a passenger, with respect to the above, the passenger agrees to reimburse the Ministère directly for any amounts paid by the Ministère to the carrier for the sale of that ticket under Component 2. The passenger will also be excluded from the Regional Air Access Program for the duration of the program if they misrepresent their eligibility.
The program is also open to travellers who do not reside in Québec. However, during the course of the program, the Ministère may limit the sale of tickets to Québec residents after giving 60 days’ notice via publication on its website and communication sent to air carriers participating in the program.
The amount of financial assistance provided to participating carriers for each eligible ticket is predetermined for each eligible route. For more details, please consult the Financial Aid Grid by Route (French only).
In order for a ticket to be eligible for financial assistance, it must be sold at a maximum price—at the time of the program’s effective date (including airport and air security fees and taxes)—of:
For the duration of the regulatory framework, the maximum price may be adjusted, on April 1 of each year, according to the annual change in the all items average consumer price index for Québec, excluding alcoholic beverages, tobacco products, and recreational cannabis, for the 12-month period ending on September 30 of the year preceding the year for which the price is to be adjusted.
During the course of the program, if an increase in airport and air security fees is applied directly to the ticket, the maximum sale price may increase by the same amount as these fees and still be eligible for financial assistance.
Carriers wishing to obtain financial assistance must submit a request to the Ministère specifying, for each route, the frequency of flights and the type of aircraft used. The Ministère may request any additional information it deems relevant to the calculation of the monthly ticket allowance per route.
Requests should be sent to transport.aerien@transports.gouv.qc.ca from the carrier’s email address.
To check the status of your request or add supporting documents, please contact transport.aerien@transports.gouv.qc.ca.
For more information, please contact the Ministère:
By phone:
By email:
Component 2 - Set Maximum Airfare PricingContact: transport.aerien@transports.gouv.qc.ca.
Notice to persons with disabilities: The forms in this section may contain accessibility barriers. You can get help by contacting the Ministère. See above.
© Gouvernement du Québec, 2024