Contact us

​​​You can contact the Ministère by secure email, by mail or by telephone.

By secure email

Use the Ministère’s online form to send us:

  • requests for information
  • reports
  • claims for damages – see the procedure (193 Ko)
  • complaints
  • comments

Make sure to fill out clearly the fields marked with an asterisk.

By mail

Ministère des Transports
Service Québec 511
​ 500, boul. René-Lévesque Ouest, bureau 4.010
 Montréal (Québec) H2Z 1W7

By telephone

  • Anywhere in Québec: 511
  • Elsewhere in North America: 1 888 355-0511

All requests must be processed within the time frame specified in the Ministère’s service st​atement (in French only).

Please note that any message containing insulting or hateful remarks will remain unanswered. We also reserve the right to forward any threatening message to the competent authorities.