You can contact the Ministère by mail, by telephone or by secure email.

By mail

Ministère des Transports, de la Mobilité durable et de l'Électrification des transports
Service Québec 511
 500, boul. René-Lévesque Ouest, bureau 4.010
 Montréal (Québec) H2Z 1W7

By telephone

• Anywhere in Québec: 511
• Elsewhere in North America: 1 888 355-0511

By secure email

Use the Ministère’s online form to send us:

• requests for information
• reports
• claims for damages – see the procedure (193 Ko)
• complaints
• complaints pertaining specifically to neighbourhood annoyances (OHV)
• comments

Make sure to fill out clearly the fields marked with an asterisk.

All requests must be processed within the time frame specified in the Ministère’s service statement (in French only).

Please note that any message containing insulting or hateful remarks will remain unanswered. We also reserve the right to forward any threatening message to the competent authorities.